Hi David ,After update 2017.2 My Appbuilder show unregister and I cannot Re-register my serial in email.
After update 2017.2 My Appbuilder show unregister?
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Hello tin,
It's quite rare: your license is upgraded and I try right now with your license data and works like expected! Please be sure you use the right customer name (including the email address). If you continue having problems just tell me in order to try to help you.
Hello tin,
Ok! I know what happend... you are trying with a license which is now outdated. What you must to do is to login into your customer area in order to get your upgraded license data. Here a little instructions about how to login in your DecSoft's customer area:
[...] To upgrade your licenses or download outdated releases you must enter in your DecSoft's customer area using your own customer's login, which is based in your customer's name without the email address.For example, supose your customer's name is "My Name (my@email.com)". Then your DecSoft's customer area login must be "myname". If your name is "Peter Parker (info@spiderman.com)" then your login is "peterparker".
Folow this link to enter in your DecSoft's customer area:
https://www.decsoftutils.com/customer
Note that the first time you try to login in the DecSoft's customer area your password doesn't exists. You must use the "Reset your password" button with your customer login and email address, then you receive your password in your email address.
lol I did not read that email.I think it was your ads. :D
Hello tin,
lol I did not read that email.I think it was your ads. :D
Sometimes (not too much times!) ads includes additional useful information! :D
Anyway, I place above some instructions tin. Your customer name (login) is very large (you know) but is valid. Once you login into the DecSoft's customer area you can also change it if you wanted. Anyway tell me if you have any further problem.
was my license updated too?:cool:
Hello to all,
was my license updated too?:cool:
Your license is also upgraded Joshua and you can also find it in your DecSoft's customer area. If you have any problem while login or something else please don't hesitate to post it here or just contact me. :)
Everybody can read the DecSoft support forum for learning purposes, however only DecSoft customers can post new threads. Purchase one or more licenses of some DecSoft products in order to give this and other benefits.
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