Hello to all,
A couple of days ago we start to experiments some problems while try to send E-Mails from the DecSoft websites, that is, for example, to customers who want to reset their password, new replies to customer's threads, etc.
This post is to say that apparently we finally fix the referred prolem: it's possible that the E-Mails arrive to your E-Mail inbox into the SPAM folder... so please, take a look at that folder and check that E-Mails as non SPAM.
P.S. Note that the problem that we try to fix means that you never receive an E-Mail, even into your SPAM folder. For example, if you use a GMail address, GMail simply reject the E-Mail and you never knows about it. We want to continue looking into this, but, as I say before, at least now GMail receive the E-Mail and maybe put it into the SPAM folder.